If you’ve recently switched to SES Business Water, congratulations – you’re ready to take control of your water supply! Almost a quarter of businesses registering to switch before the market opened on 1 April chose SES Business Water, so you’re in good company!

We want you to be able to make the most of the services we have to offer, so here’s a quick overview of what we do and how we can help your business.

As an SES Business Water customer, you have:

A simple way to manage your account

We know that our customers have many demands on their time, so we strive to make it as straightforward as possible for you to manage your water supply.

Paying your water bills shouldn’t be difficult, and at SES Business Water we’ve got several options to make the process simpler. Our one bill service consolidates all of your water and wastewater bills into one single invoice, with one set of payment terms, so you don’t have to keep track of multiple bills. You also can cut out paper bills completely by signing up for e-billing, which allows you to view and pay all of your bills online. Payment is also easy – we offer a range of payment options, including direct debit so you know that you will never miss a bill.   

The latest products at your disposal

As an organisation, we’re always looking towards the future and we invest in innovation to ensure our solutions are ahead of the curve.

We’ve recently launched our Wholesale Tracker Plus product, which gives businesses access to wholesale water rates – the lowest available in the market - without the investment of resources needed for self-supply. For organisations looking to take control of their usage, smart meters are becoming increasingly popular, and it’s easy to see why - they provide regular, up-to-date consumption data so you can get a better understanding of your water consumption and spot potential leaks. We can fit smart meters across your sites to give you a total overview of your water usage. With the opening of the new water market in England, we’re also focusing on creating original products for our customers.

Access to the experts

Our customers are at the heart of everything we do, so we’re always on hand to share our water expertise with you.

You can come to us with all of your water-related queries, big or small! Lately we’ve been helping our customers to navigate the new water market, using our experience in the Scottish open water market to guide customers through the changes. As a water supplier, we’re also committed to helping businesses to become more water efficient – here are some resources to get you started, but give us a call for more advice!

If you’d like to talk to us about any of our services, if you’re interested in switching to SES Business Water, or if there’s any other way we can make it easier for you to manage your water supply, get in touch today!