Don’t stick with the same old. Take control.
For the first time businesses in the UK can save money and improve efficiency by choosing SES Business Water as their water and waste supplier. Make your choice and switch your water supplier to take control now.
We are experiencing higher than normal customer contact via our phones and query mailbox due to the easing of lockdown restrictions and businesses reopening.
We are working hard to respond to all customer queries.
Our Customer Service Teams are working remotely from home and will be operating on reduced opening hours. Our lines for a limited time will be open Monday – Friday 9am - 4.30pm.
Submit a read
Help us to make sure your bills are accurate by providing regular meter readings. You can do this online by clicking here or by emailing your meter reading to Meterreadings@sesbusinesswater.co.uk. Please include your account number, date of the reading and if possible, a photo.
Please note that if a meter reading is supplied mid-month this will be reflected in your next bill. We bill to the end of each month so your read will be used to estimate between the date of the supplied meter reading and the end of the month.
Support for customers impacted by COVID-19
Many of our customers have endured difficult times, as a result we have initiated Support for Customers impacted by Covid-19, including payment plans for qualifying Customers. These measures are for those most in need so if you are able to make payments, you must do so.
Government support measures for businesses
To help support businesses impacted by COVID-19, the UK and Scottish Governments have introduced a range of business-wide measures:
For further details on the UK-wide support measures please visit the following website.
For further details on the specific measures introduced by the Scottish Government, please visit this website.