Scotland - New Payment Deferral Scheme.

England-COVID-19 affected customers

We can offer further support to customers who cannot pay their bills on time including a Payment Plan which is an agreement to pay the past and current charges monthly over an agreed period.

Even though you can’t stop the cold weather coming, there are numerous tips you can follow when preparing your business for those chilly winter months. Here are our six top tips for winter proofing your business.

How can we help you?

1. We need to know from you if your Water Consumption has changed from pre-Covid levels. 


We will keep this page up to date as the Pandemic develops and business needs and regulations change.  Call 0203 750 9300 to discuss with a member of our Customer Service Team.